You may call and receive emergency telephone service and support assistance Monday through Friday, 5:00 p.m. to 8:00 a.m. Central Standard time, and on weekends and during holidays.
Please note that after-hours telephone support is for service-related inquiries only.
We are not able to ship parts or service loaner equipment until the next business day.
After Hours Emergency Telephone Support Procedure
- Dial 630-797-4987 or toll free 1-800-231-8404
- When prompted, please leave a message including your Name,
Phone Number and brief Description of your emergency.
- A support engineer should call you within the hour.