Communications Systems Product Inquiries

If you are inquiring about Commmunication System Products including:
SmartSystem, StarCall, NurseCall, Assisted Living products, Amplifiers, Pagers, Clocks
This division is now owned by General Electric.
Please visit their page here www.gesecurity.com for more information.

Customer Service & Placing Orders

Marketing & Press

Delia Valdez   
Customer Service Representative
Phone:  888-245-1966
Fax:  (630) 584-5156
Jim Locascio   
President
Phone: 800-265-4607
Fax:  (630) 584-5156

Sales

All States except TX, IN

TX, IN

Scott Doornbos   
National Sales Manager
Phone:  800-269-9715
Fax:  (630) 584-5156

Jim Locascio   
President
Phone:  800-265-4607
Cell: 630-846-1102
Fax:  (630) 584-5156
Ryan Pitterle   
District Sales Representative
Phone:  630-762-4022
Fax:  630-584-5156

Jeremiah Lenert   
District Sales Representative
Phone:  630-762-4045
Fax:  630-584-5156


Convey Software Sales

International

Chad Moore   
District Sales Representative
Phone:  800-265-2141
Direct:  512-778-5224
Fax:  (630) 584-5156
Ryan Pitterle   
Phone:  630-762-4022
Fax:  (630) 584-5156

Service & Technical Support

After Hours Emergency Support   
For Service-related inquries only.  No parts or loaner equipment shipped.
Phone:  (630) 632-5244 or (630) 464-0783
Judy Petersen   
RMA, Parts, & Order Information
Phone:  800-676-2487 or 630-762-4032
Fax:  (630) 584-5156
Ernie Blenkle
Technical Support & Service
Phone:  800-676-2487 or 630-762-4030
Fax:  630-584-5156
Doug Hakes
Technical Support & Service
Phone:  800-676-2487 or 630-762-4035
Fax:  (630) 584-5156
Ettie Ayala
Service Manager
Phone:  800-676-2487 or 630-762-4025
Fax:  (630) 584-5156

Terms and Conditions

Click here to view in PDF

Mailing Addresses

All contacts above can be reached at our company mail address:
Dukane Corporation
2900 Dukane Drive
Saint Charles IL 60174